H-Check-In — AI-Powered Automated Hotel Check-In with Passport/ID Card Scanning | Ecartstudio
AUTOMATED HOTEL CHECK-IN SYSTEM

Let Guests Check In Themselves
Let AI Fill In the Information

H-Check-In Guests scan their passport or ID card themselves. The system automatically reads the information, fills out the form, captures a digital signature, and sends TM.30 and R.R.4 reports to staff automatically every day — front-desk staff never need to retype a single character.

5check-in steps guests can complete themselves in 2 minutes
2Government reports: TM.30 / R.R.4 in .xlsx format, matching the official forms
3PMS systems supported, or use manual mode without a PMS
13languages available for international guests

Simulated document scanning screen — all information shown is fictional and for demonstration purposes only.

EVERYDAY FRONT-DESK CHALLENGES

Repetitive Daily Tasks Are What the System Should Handle

Retyping Information at Every Check-In

Staff have to manually copy names, nationalities, and passport numbers from physical documents into the system. The risk of typing errors increases when tour groups check in at the same time.

TM.30 / R.R.4 Reports Pile Up at Shift Closing

Staff have to manually complete government forms every night using notes or separate systems, creating a risk of late submission or missing information.

Language Barriers

International guests may not understand Thai-language forms, requiring staff to explain them one by one and increasing waiting time for everyone during busy periods.

How It Works

Guests Can Complete All 5 Steps Themselves

From finding the reservation number to completing the signature, everything happens on a single screen at the front desk or through a QR code in the room.

01

Find Reservation

The system automatically retrieves reservation data from the PMS. If there is no PMS, guests can start a walk-in check-in immediately.

02

Scan Passport / ID Card

Take a photo of the document. AI reads the information and fills out the form, clearly indicating whether the scan was successful or needs to be retaken.

03

Review / Edit

Guests can review and correct their information themselves. Form fields can be customized according to each hotel’s requirements.

04

Digital Signature

Sign with a finger or stylus directly on the screen — no more printing paper forms for signatures.

05

Complete

The information enters the system immediately, with TM.30 / R.R.4 reports automatically exported every night.

Features

Everything the Front Desk Needs in One System

Includes a System Log so the IT team can review OCR reading or PMS connection issues without waiting for the development team.

Automated Document OCR

Powered by Claude Vision, the system reads passports and ID cards and fills out forms instantly, reducing time and manual entry errors.

Automatic Daily TM.30 / R.R.4 Export

Generates .xlsx files matching the official forms, including tables, columns, and fonts, with automatic exports scheduled every morning according to each hotel’s time zone.

Connect to Your Existing PMS

Supports Cloudbeds and STAAH directly, SiteMinder via webhook, and instantly switches to manual entry if a connection fails — check-in never stops.

Guest Data Analytics Dashboard

View check-in trends by time period, nationality breakdowns, average length of stay, and year-over-year comparisons. Works even without an internet connection at the hotel.

Multiple Properties, Multiple Languages

Manage multiple hotels from one account with a property switcher. Guests can switch between up to 13 languages (Thai and English fully translated; additional languages are being added progressively).

Easy to Install, Lightweight, No Powerful Server Required

Runs on standard PHP + MySQL without requiring Composer or a heavy framework, making it suitable for hotels without a large IT team.

Government Reports

Let the System Handle Your Daily Reports

End-to-end testing with real data over multiple nights confirms that ordering and counting of guests staying multiple nights are handled correctly according to the requirements.

TM.30 Notification of Residence for Foreign Nationals

For foreign guests only. One row per stay, exported according to the actual check-in date and matching every field of the official form.

R.R.4 Daily Guest Register

Includes guests of all nationalities staying that night, ordered by actual check-in time. Guests staying multiple nights appear on each actual night of their stay, excluding the check-out night.

Automatic Export Every Morning

The system automatically creates “yesterday’s” reports for every hotel in the account according to each property’s time zone. If there is nothing to report, it silently skips the export and does not create unnecessary files.

Nationality and occupation codes for R.R.4 must be entered manually according to the documents provided by the local police station. The system alerts you whenever an export is missing a required code, helping prevent incorrect data from being submitted unnoticed.
Connect with Your Existing Systems
Cloudbeds
STAAH
SiteMinder
No PMS? Manual Mode Is Available

Ready to Make Your Front Desk Faster?

Let guests check themselves in, let the system handle government reports, and let your front-desk team focus on serving guests.